WebOps Agent started from a simple frustration: testers find real problems every day, but turning "this looks wrong" into a filed ticket or a fixed page takes far more back-and-forth than it should. We built an embeddable widget that lets a tester describe what they saw, and an AI agent that reads the actual page, decides whether it's a genuine code bug or a content/price change someone wants, and routes it accordingly — a ticket for the tracker, or a drafted diff for a manager to review.
The one rule we never compromise on: the AI proposes, it never executes. Every content or price change goes through a dedicated, non-AI-callable execution path that checks the change was approved, that the approver has the right role, and that the live page hasn't drifted since the diff was drafted — before anything ever touches your production site.